Sagar Apollo Hospital

Yesterday I had to visit Sagar Apollo hospital, near bannerghatta road, thanks to my ankle sprain. It was around 10.30 in the night and I reached there with my friend. The moment the hospital security saw me limping, he rushed in and brought a wheel chair. And I was rushed into the emergency ward. Only after entering there, I realised what emergency was.

There was a baby with breathing problems, an old lady with asthma and an old guy having heart problems! There were couple of doctors treating all of us, and they were extremely cool, relaxed. Looking at them, made me feel far better. I was literally unable to lift my leg. After doing some preliminary checkup’s the doctor asked me to get the X-Ray since he suspected a fracture.

A nurse put me on the wheel chair and took me to the Radiology department. And suddenly she stopped and asked my friend to pay the bill. I was taken to the Radiology department only after the bill was paid. I don’t know if this is some rule they have, but I found it strange. Anyways, once the X-Ray was done the doctor in duty wanted an opinion from the orthopaedician. I was waiting in the emergency room listening to the beeps of the various electronic machines connected to the heart patient next to me. After some 15 or 20 minutes, nurse came and tied a long bandage on my leg and gave some medicines. It seems I had a ligament tear, and shouldn’t strain much. She did explain to me, what I should do and more importantly what I shouldn’t.

I asked her, when the orhtopaedician will come and check me. She said, he had come, checked my X-ray and left! He had left without even seeing me! I found the experience pretty interesting. All the staff at Sagar Apollo were kind, polite and understanding. But they have rules of getting money from patient before the treatment starts, and an orthopaedician who just looks at the X-Ray and not at the patient. I am not sure if this is the case with other hospitals as well

All said and done, the orthopaedicians recommendations did work, and am on my foot again. Though not completely, am in a much better shape than yesterday!

6 Comments so far

  1. tarlesubba (unregistered) on March 12th, 2007 @ 8:37 am

    prabhu,
    its going to come back and bite us some day – lack of regulation in medical services.

    i’ll give you a context – the number of c-section deliveries that are being reported in the last few years amongst the middle class is scandalous.

    upon hearing that her son had a 50000rs insurance, one of my relatives in HYD went through an elaborate maze of tests and analysis only to be released a week later without any treatment. Now we don’t know if the disease was cured, nor do we know if she will relapse again, and what we must do to avoid that.


  2. Chitra (unregistered) on March 12th, 2007 @ 9:39 am

    TarleSubba, what you say is true. Unfortunately, that is also the start of the vicious medical service cycle – what we must have to counter bad medical practices is the ability to sue the hospitals and doctors, which in turn will make them paranoid and drive up the medical care costs! Exactly what happens in the US. We are only a few years behind.


  3. Chitra (unregistered) on March 12th, 2007 @ 9:41 am

    Prabhu, I am glad your foot is better. Thanks for sharing.


  4. M O H A N (unregistered) on March 12th, 2007 @ 1:54 pm

    WIth the type of ‘Nursing homes’ mushrooming everywhere, sagar is a notch different. Atleast your pains are soothed!


  5. abhipraya (unregistered) on March 12th, 2007 @ 5:37 pm

    Well this happens in every hospital. Recently a friend of mine had a fall and when taken to the hospital she was told she had a fracture on her right arm. Then the doctor asked if she had insurance and once she said yes they insisted on she getting admitted, ran a battery of tests and kept her there for a week. At the end of the week they gave her a bill of one lakh rupees!


  6. rubic_cube (unregistered) on March 13th, 2007 @ 11:39 am

    Remember the movie “Patch Adams”? There is a dialogue in that movie. Not verbatim, but a gist. “Patients place themselves at the mercy of the doctors and plead – Doctor, cure me. It is the implicit trust that they put on you. You all become doctors, and therefore empowered automatically to do anything you feel right with the patients” – this is from the dean of the med. school. Now, Robin Williams has a totally different take where he identifies patients by name rather than “subject”. Moving the noble profession from dealing with “subjects” to dealing with people with “names” has been a forever debate. In India, most hospitals still subscribe to the older system! There are some new-age health centers where you are treated as a person with a name. A unique individual!



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